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Powder Coating
Terms & Conditions
WARRANTY
• Please text 281-985-1442 or email royalpowdercoats@gmail.com for an RMA number before returning any products. Any shipping will not be refunded.
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• Any products being sent in for repair must have yourRMA number, name, contact info, and a description of the problem with it. Any products returned without a description of issues or contact info will not be worked on until we are contacted by the customer.
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• All products are covered under a 90 day warranty period unless specified per product.
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• Royal Coats will not be responsible for any shipping charges on products sent in for warranty work.
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• Any products sent in not deemed under a manufacturer defect will be repaired and returned at the customers expense.
RETURNS
• All products being returned are subject to a minimum 20% restocking fee for the products being returned.
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• Products being returned must be in a brand new, unused condition. Anything being returned must be in a resalable condition.
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• Please text 281-985-1442 or email royalpowdercoats@gmail.com for an RMA number before returning any products. Any shipping will not be refunded.
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• 30 day return period for returns.
RC-1 Warranty
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• RC-1 powder coat systems are covered under a 1 year warranty. Additional warranty services are available for the RC-1 for purchase.
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• Warranty terms above also apply to the RC-1.
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• Consumable parts are not covered under warranty.
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• Additional warranty plans must be purchased at the time of purchase of the RC-1. Monthly warranty plans will be invalid if not purchased simultaneously.
CANCELLATIONS
• A 3% credit card fee will be deducted from the refund of ALL cancelled orders
EXTRAS
•Any other questions not answered above can be answered by texting us at 281-985-1442 or emailing us at royalpowdercoats@gmail.com