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Terms & Conditions

WARRANTY

 

• Please text 281-985-1442 or email royalpowdercoats@gmail.com for an RMA number before returning any products. Any shipping will not be refunded.

• Any products being sent in for repair must have yourRMA number, name, contact info, and a description of the problem with it. Any products returned without a description of issues or contact info will not be worked on until we are contacted by the customer.

• All products are covered under a 90 day warranty period unless specified per product.

• Royal Coats will not be responsible for any shipping charges on products sent in for warranty work. 

• Any products sent in not deemed under a manufacturer defect will be repaired and returned at the customers expense.

RETURNS

 

• All products being returned are subject to a minimum 20% restocking fee for the products being returned.

• Products being returned must be in a brand new, unused condition. Anything being returned must be in a resalable condition.

• Please text 281-985-1442 or email royalpowdercoats@gmail.com for an RMA number before returning any products. Any shipping will not be refunded.

• 30 day return period for returns.

RC-1 Warranty

• RC-1 powder coat systems are covered under a 1 year warranty. Additional warranty services are available for the RC-1 for purchase. 

• Warranty terms above also apply to the RC-1.

• Consumable parts are not covered under warranty.

• Additional warranty plans must be purchased at the time of purchase of the RC-1. Monthly warranty plans will be invalid if not purchased simultaneously.

CANCELLATIONS

 

• A 3% credit card fee will be deducted from the refund of ALL cancelled orders

EXTRAS

 

•Any other questions not answered above can be answered by texting us at 281-985-1442 or emailing us at royalpowdercoats@gmail.com

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